Harford County Public School System employees are committed to parental, family and community involvement in the educational process. There will be times when a parent/ guardian may need to ask school personnel to address a concern or question. This information outlines the steps for responding to parental school-based concerns so that inquires or problems are resolved as quickly as possible.
Academic
Academic questions or concerns should be first discussed with your child's teacher at a face to face conference or over the phone. If the issue cannot be resolved at this level, the parent/ guardian should contact the following personnel, in the order listed, until a resolution is achieved:
- Assistant Principal
- Principal
- Executive Director of Elementary Education or Executive Director of Secondary Education
- Superintendent or Designee
- Harford County Board of Education
Disciplinary or Other School-Based Concerns
Disciplinary or other school questions or concerns should be first discussed with the school assistant principal at a face to face conference or over the phone. If the issue cannot be resolved at this level, the parent/ guardian should contact the following personnel, in the order listed, until a resolution is achieved:
- Principal
- Executive Director of Elementary Education or Executive Director of Secondary Education
- Superintendent or Designee
- Harford County Board of Education
Athletic/Extra Curricular
Athletic and extra curricular questions or concerns should be first discussed with the school's athletic director, group sponsor, or team coach at a face to face conference or over the phone. If the issue cannot be resolved at this level, the parent/ guardian should contact the following personnel, in the order listed, until a resolution is achieved:
- Principal
- Supervisor of Athletics (for athletic concerns)
- Executive Director for Secondary Education
- Superintendent or Designee
- Harford County Board of Education
